Policies
Return Policy
Digital products purchased from Focused Fitness come with a no return policy. On-going client support is provided based on the description of the program you purchased. For assistance with your personalized program, please contact Rachel at rachel@yourfocusedfitness.com.
Refund Policy
Focused Fitness will only issue a refund to a purchaser who has not received a completed nutrition and/or training program and Focused Fitness Support Packet via email. Due to the amount of analysis and time required to formulate a Focused Fitness personalized program, along with the unique design and valuable information included in the Focused Fitness Support Packet, a no refund policy must be maintained. If you have purchased a Focused Fitness Program, but have yet to receive it via email and would like to receive a refund, please contact Rachel at rachel@yourfocusedfitness.com for further instruction. By purchasing any program from Focused Fitness, you confirm that you have read and understand our no refund policy.
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Shipping Policy
No physical products are currently shipped from Focused Fitness. Electronic Nutrition and/or Training Program + Support Packet will be sent electronically within 48 hours of receiving completed Client Profile Form and photos. Email rachel@yourfocusedfitness.com with any questions or concerns.
Security Information
The Focused Fitness website and Shop checkout is hosted by Wix, which includes 24/7 security monitoring. You can shop with 100% confidence knowing that it is secured by HTTPS / TLS encryption. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions. Additionally, Wix only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).
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Contact Us
Focused Fitness
Rachel Wade
Walton, KY 41094
USA